Access, Control & Manage your devices from anywhere
If you have your own Blackberry IT support desk?
- Troubleshoot device, application, email and telephony issues for operatives on the field
- No backend infrastructure or software required
- Mobibiz Remote Control supports MDS connectivity via your BES (Enterprise) infrastructure
Firewall and security FAQ:
- When accessing MobiBiz remote control, if your internet enabled PC is behind a corporate firewall, then please enable outgoing communication on port 7443
- Internet browser must have java and java applets enabled
- If you corporate firewall has restrictions on applet downloads, please add an exception to enable all downloads from http://myaccount.mobibizlive.com
- If communicating via BES service, please enable communication on port 7443 on the device firewall if enabled
Pricing
$20/device - one-time fee, includes 1-month helpdesk coverage for that device
Screenshots
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Don't have any in-house blackberry helpdesk
- Our Global Mobile helpdesk can assist you. Just get our monthly helpdesk coverage whenever you face issues.
- Our mobile troubleshooting experts will remotely access the device and any other server configuration at your end.
Control the device remotely from any internet browser
- Blackberry 4.5 and up
- Android Support coming soon
